Return and Refund policy

Thank you for shopping at Corkerytshirt.store. We value your satisfaction and want to ensure that you have a pleasant experience with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and refund process. Please read the following guidelines carefully to understand our policy:

1. 30-Day Return Policy

We offer a 30-day return period from the date of delivery for all eligible items. If 30 days have passed since you received your order, unfortunately we are unable to issue you a refund or exchange.

2. Return Conditions

To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it, including any tags or labels.

You will not be able to initiate a return until your order is shipped.

Shipping charges are non-refundable.

Please note that no refunds will be issued if the buyer provides an incorrect or false shipping address.

3. Initiating a return

To initiate a return, please follow these simple steps:

Contact our customer support team: Before returning your item, please contact our customer support team. You can contact them via email at [email protected] or via our contact page.

Provide the necessary details: When contacting our support team, please provide the following information:

  • Order ID
  • Quantity of your order
  • Items you wish to return
  • Reason for return

Waiting for confirmation: Our customer support team will review your request and, if eligible, will provide you with a Return Confirmation number along with instructions on how to proceed.

4. Refund Process

Once we have received your return and verified eligibility, we will process your refund. The refund will be made to the original payment method used for the purchase. Please allow up to 30 business days for the refund to reflect in your account, depending on your payment provider’s policies.

5. Damaged or Faulty Items

In the rare event that your order arrives damaged or faulty, please contact our customer support team immediately. We will arrange for a replacement or a full refund, including any return shipping costs in such cases.

6. Cancel Order

Contact us via email at [email protected] with your order number to cancel your order.

We will send you an email confirming your order has been cancelled.

We can cancel your order within 24 hours of placing the order before processing begins.

7. Non-Returnable Items

Please note that some items are not eligible for return for hygiene or safety reasons. These items include, but are not limited to, lingerie, swimwear, earrings, and perishable goods.

8. Contact Information

Email: support@corkerytshirt.store

Address business: 5123 Mayberry St, Omaha, NE 68106, USA

Mon – Fri: 8:00am – 6:00pm (CST)